Booking a holiday is a big payment, and it is sensible to know who you are paying and what happens if something goes wrong. If you are looking for a Tunisia travel agency in the UK, a few simple checks will tell you most of what you need to know.
ATOL protection
ATOL (Air Travel Organiser's Licence) is a UK financial protection scheme run by the Civil Aviation Authority. If you book a package that includes flights and the company fails, ATOL is there to help you get home or get your money back. Always check that the company has an ATOL number and that your booking confirmation shows it. You can check any licence holder on the official ATOL website. Just Sunshine Holidays' ATOL number is 6142.
ABTA membership
ABTA is the UK's travel trade association. Members follow a code of conduct, and ABTA offers a way to resolve complaints. ABTA is not a substitute for ATOL on flight packages, but it is another sign that a business is established. Just Sunshine Holidays' ABTA number is W6667, and you can use ABTA's member search to confirm it.
Questions to ask any travel agency
- Is my package ATOL protected? If it includes flights, it should be.
- What is included in the price? Flights, hotel nights, board, transfers and any bags should be listed clearly. On our booking summary the What's included panel lists them.
- What is not included? Travel insurance and tourist taxes paid locally are common examples.
- Can I speak to a real person? A phone number that is answered is a good sign. You can reach us on 0207 929 3777, Monday to Friday, 10:00 to 16:00 UK time.
- What are the terms if I need to change something? Read the terms and conditions before you pay.
Why use a Tunisia specialist
A specialist knows the resorts, the airports and the transfer times. For example, Enfidha is about 40 km from both Port El Kantaoui and Yasmine Hammamet, while Gammarth is about 20 minutes from Tunis-Carthage. That kind of local detail matters when you are choosing where to stay. We focus on Tunisia and sell the El Mouradi hotels in Gammarth, Hammamet, Port El Kantaoui, Skanes, Mahdia and Djerba.
Before you pay: a quick checklist
- The company name and address are on the website.
- An ATOL number is shown, and it checks out on the ATOL site.
- The price breakdown is clear and the booking summary shows what you get.
- You have a contact number and a booking reference you can quote.
When you are ready, search your dates or take a look at our Tunisia holiday packages.
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